Return Policy
Return Policy
Non-returnable items: Items purchased on sale or using discount codes (except for the "Welcome" discount code) are not eligible for return, exchange, or refund.
Return/Exchange Window
Timeframe: You have 7 days from the delivery date to initiate a return or exchange.
Late returns: Returns received after the 7-day window will not be accepted.
Return & Exchange Conditions
Item condition: Items must be:
In their original packaging
Unworn
Undamaged
With tags intact
Inspection: Your return or exchange will be processed after inspection by our team.
Initiating a Return or Exchange
To start the process, please contact us via our contact page or email. Our team will provide instructions on how to return or exchange your item.
Additional Notes:
Shipping costs: Return shipping costs are typically the responsibility of the customer, unless the item is defective or the wrong item was sent.
Refunds: Refunds will be issued to the original payment method.
Exchanges: Subject to availability, we will process exchanges for the same or a similar item.
By placing an order, you agree to these terms.
Non-returnable items: Items purchased on sale or using discount codes (except for the "Welcome" discount code) are not eligible for return, exchange, or refund.
Return/Exchange Window
Timeframe: You have 7 days from the delivery date to initiate a return or exchange.
Late returns: Returns received after the 7-day window will not be accepted.
Return & Exchange Conditions
Item condition: Items must be:
In their original packaging
Unworn
Undamaged
With tags intact
Inspection: Your return or exchange will be processed after inspection by our team.
Initiating a Return or Exchange
To start the process, please contact us via our contact page or email. Our team will provide instructions on how to return or exchange your item.
Additional Notes:
Shipping costs: Return shipping costs are typically the responsibility of the customer, unless the item is defective or the wrong item was sent.
Refunds: Refunds will be issued to the original payment method.
Exchanges: Subject to availability, we will process exchanges for the same or a similar item.
By placing an order, you agree to these terms.